Disclosure under the Specified Commercial Transactions Act
This is a translation. The Japanese version is the official one.
- Business name
- Kobe Youth Guesthouse Co., Ltd. (Kobe Guesthouse)
- Person in charge
- Yuichiro Amano
- Address
- 5-59 Kaigan-dori, Tarumi-ku, Kobe, Hyogo 655-0036, Japan
- Phone
- +81-78-707-2133 (answering machine; please leave your name and message and we will call you back)
- info@kobeguesthouse.com
- Inn business licence
- No. 97-1
- Price
- The amount shown in your payment request (on your copy page), tax included, for each room, date and number of guests.
- Other charges
- Parking and optional amenities (such as towel rental and toothbrushes) are paid on site.
- Payment method
- Credit card (Visa, Mastercard, JCB, American Express, Diners Club, Discover), processed by Square. Cash on arrival is also accepted, only when we have offered it to you.
- Payment deadline
- By the deadline shown in your payment request (within 72 hours, or 24 hours if you arrive within 7 days). For cash payment, please pay when you arrive.
- Service
- Your stay on the booked dates. Your booking is confirmed once we receive your payment.
- Cancellation and refunds
- Free until 4 days before arrival; 3 to 2 days before: 50% of the room charge; the day before: 80%; on the day or no-show: 100% (for 10 or more guests or 7 or more nights: free until 31 days before; 30 to 8 days: 30%; 7 to 2 days: 50%; the day before: 80%; on the day: 100%). Refunds are made to the card you paid with, less any cancellation charge. Full details are in your payment request.